It is devastating when we make a mistake that causes harm while caring for patients. Clinicians are human and humans make mistakes. This is the very big “elephant in the room” of Patient Safety. Stories about these errors, and infections are often heart wrenching. Some clinicians who were so devastated by a mistake have left their practice. Patients talk about these issues and share their stories more than ever. The Walking Gallery uses art to bridge the gap between patients’ experiences and the industry that cares for them. We can learn from every story. Poetry as a Teacher I am reminded … [Read more...]